845-842-1056

Old Faithful Pump Co

Professional Well Pump Repair & Service

"Honest. Professional. Affordable."
REQUEST A SERVICE845-842-1056
About us

Professional Well Pump Repair & Service in Carmel, NY

Old Faithful Pump Co is a Well Pump & Repair Service located in Carmel, NY, which specializes in working with well machinery. We have many different well pumps in stock in a variety of sizes, and we offer a one-year warranty on all work when we install your new well pump for you. We don’t believe in passing along hidden costs to our customers, so we’ll always give you a detailed estimate at no additional cost when you hire us. Our crews will also clean up after themselves when they’ve finished the work you need.
As a family-owned and -operated company that’s interested in retaining your business, we go to great lengths to keep our pricing reasonable, and we’re ready to serve you seven days a week. We offer a range of services such as:
Old Faithful Pump Co serves customers throughout Carmel NY. If you’re interested in working with a plumber that is licensed to install well pumps and has more than two decades of experience at the task, contact us today.
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  • What people say

    Just once in a while, one is privileged to meet a professional of an ilk that surpasses expectations of even the highest standards of performance. Joe Nemeth of Old Faithful Pump is just such a professional, and it is both a pleasure and honor to commend his services to anyone who requires a job not just accomplished professionally, but accomplished to perfection. Joe was on the phone with me at 8:00 pm attempting to troubleshoot the problem. When it was determined what the problem was Joe was at my home this morning and began work earnestly until the problem was resolved. Thank you Joe!
    ★★★★★
    - Bill Golodner.
    If you need a well pump or well tank, this is the only guy to call. He's HONEST, competent and fair. He did a great job for me several years back and since then, everyone that I've referred him to, has had the same experience. I highly recommend using him!!!
    ★★★★★
    - John Montuori
    First of all, I would like to thank Joe for his quick response, customer service and quality of work. I own a local restaurant and my water stopped working right after we closed on Friday night. After calling my current well repair company without any response, I went to search for one on google. I came across Old Faithful Pump Co. and the reviews were all positive and rightfully so. They answered the call at 11PM and we scheduled the repair at 7AM on Saturday morning. He would have came right away if I hadn't just worked a 17 hour day. Joe arrived early, and went right to work. Joe informed me of the issues and how to repair them. Within 20 minutes of his arrival I had water and was able to open for a busy Saturday. Don't waste your time with any other company! If knowledge, customer service and a fair price for the job is what you are looking for then look no further.
    ★★★★★
    - Christopher D.

  • What people say

    Joe at Old Faithful gets our full 5 stars. I have had him out to our place three times, once to test our well pump system prior to our buying our new home, a second time to give me a rundown on the UV filtration system we had inherited with the house and a third time to install a fully functional water system. Everytime Joe was generous with his knowledge and time, he made sure I understood how the systems worked and what i should look out for and expect. I was really impressed not only by his professionalism and honesty but also by the fact that I could sense he was genuine as a person. I would not hesitate for a second in recommending the services of this company to any that are in need of a well pump & water systems company. Big Fan. Photo below of our new water system.
    ★★★★★
    - Miles Smith.
    Joe returned my call promptly and came to give me a free estimate. He had 3 ideas of ways to fix my problem and said he would try the least expensive first. On the day of the job he showed up on time, got the job done in the most economical way, and left everything clean and tidy. He is reliable, professional and honest. Highly recommend!
    ★★★★★
    - Alison K
    First of all, I would like to thank Joe for his quick response, customer service and quality of work. I own a local restaurant and my water stopped working right after we closed on Friday night. After calling my current well repair company without any response, I went to search for one on google. I came across Old Faithful Pump Co. and the reviews were all positive and rightfully so. They answered the call at 11PM and we scheduled the repair at 7AM on Saturday morning. He would have came right away if I hadn't just worked a 17 hour day. Joe arrived early, and went right to work. Joe informed me of the issues and how to repair them. Within 20 minutes of his arrival I had water and was able to open for a busy Saturday. Don't waste your time with any other company! If knowledge, customer service and a fair price for the job is what you are looking for then look no further.
    ★★★★★
    - Christopher D.

  • What people say

    Excellent experience during a bad situation. We discovered our well head was leaking on a Sunday afternoon. Joe came out the same day to assess the problem and told us how to avoid burning out the water pump. Joe and his crew came out the next day. Repaired the problem, with no surprises. He took the time to explain what was wrong and what he needed to do. Very professional and knowledgeable. Everyone at Old Faithful Pump Co is friendly and it was pleasure doing business with them. We recommend Old Faithful Pump Company to everyone.
    ★★★★★
    - Wendy McM.
    Great guy, great service. No water.. We had 25 people coming over in 5 hours on a Saturday and Joe assured us that he would find and fix the problem. He did just that, much to my wife's relief. Excellent!
    ★★★★★
    -Edward
    Joe Nemeth is exceptional. He is knowledgeable, hard working , professional and polite. You can trust Joe , he’s there when you need him and he’s honest and fair.
    ★★★★★
    - Michele J. Smith.

Old Faithful Pump Co

Copyright © Old Faithful Pump Co
Hours
Mon: 8:00am - 6:00pm Tue: 8:00am - 6:00pm Wed: 8:00am - 6:00pm Thur: 8:00am - 6:00pm Fri: 8:00am - 5:00pm Weekends: 9:00am - 3:00pm
Address
34 Marie Rd Carmel NY 10512
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